Hotels in Hilo

"This property is very aged however was clean and ok for a night stopover."

"This hotel is definitely good in Hilo, Big Island, with beautiful scenery and a free botanical garden next to it where you can see the Hawaiian state bird, the nēnē goose. It is about a 10-minute drive from the airport. The interior decoration of the room is relatively ordinary, with large white walls. There is only a small outdoor swimming pool. The sea view room I booked does face the sea with all windows. It is very beautiful when I open the curtains in the morning. There is another thunder point. This hotel does not clean the room by default for consecutive stays. You need to make an appointment for cleaning in advance or tell them that you need to clean every day when you check in. Otherwise, their room service will not enter the room! The breakfast I booked on Ctrip included three breakfasts, but in fact, their hotel can only book two by default. When I got there, I contacted Ctrip again, and Ctrip refunded me the breakfast fee for one person. Later, when I checked out, I asked the front desk to print out the bill to figure out how they calculated the breakfast. Here I will also introduce it to you: the hotel breakfast is priced at 25 yuan per person. It is not a buffet but a meal. After ordering, it will be posted to the room bill and charged according to the actual fee. But when I checked out, the front desk didn't mention the breakfast bill, and directly calculated the total bill. I found that the settlement email sent to me was the total bill including breakfast. I went back to the front desk and reminded her that I had booked a breakfast-included package. She said, ”Oh, sorry to check it.” Then she said she would refund 25 yuan/day/person (50 yuan/day) to my card. If I hadn't checked it, I would have charged it again without knowing it. So it is recommended that you don't include breakfast in this hotel. The quality of their a la carte breakfast is still good, and you can go to the restaurant to order it directly. In addition, the beverage coupons given in the lobby bar can be used in the lobby bar, but I didn't find out until the last day that it can also be used in the breakfast room. One coupon can be exchanged for a glass of juice or soft drink. Then the hotel also has free hot coffee and hot tea, but it is hidden next to the restaurant. You have to ask to understand. There are also two large cookies given when you check in, and you can ask her for them at any time. The front desk will be happy to give you two. Here I provide information for people with social anxiety and friends who are not good at English."

"The location is very good, the center of the town, many restaurants and supermarkets nearby, it is very convenient to go to the volcano, and it is close to the airport. Health, at least on the surface, it can be seen. Breakfast is at 8 o'clock or 8:30, chocolate muffins and coffee... Check in deposit? All the messages of the credit card were manually entered. The first time I encountered it, I was particularly upset afterwards. The security code was also specially confirmed... I suggest you see if you can cash it."

"The hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here."

"Tremendous space & person! I arrived late (after 8pm) as a surprise for my Family Reunion & so after dinner. The caretaker met me kindly after I got into the door (clear & simple instructions were given) to help me to get my bearings, carry my 2 carryons to my room & lead me to my room. He also provided a cold bottle of water, MUCH appreciated! I found the place to be very clean, spacious & well-organized with simple instructions in the bathroom, kitchen & shared spaces. I appreciate the simplicity & cleanliness, while still giving me my space! TY again for this last-minute booking that turned into a true treasure for myself as an introvert needing space, cleanliness & simplicity. Mahalo & May ke Akua bless U always! Dawn"

"The hotel is so beautiful, there is a large internal area, you need to drive from the iron gate for ten minutes, along the beautiful road, there are small wild boars on the road, next to the waterfall, there is a waterfall behind the hotel room, only for internal residents , You can swim and boat in the pond under the waterfall, and you can also participate in their rich activities such as climbing from the waterfall or visiting their farm. Breakfast is delicious. We did not have the opportunity to have dinner. It is said that it is their chef’s no-menu dinner. They use fresh ingredients from their own farm, which is a little regrettable. I highly recommend it. I will stay a few more days next time."

"The hygiene is so-so, and my body even feels a little itchy after sleeping. The location is very good, right outside the Japanese Park and the great sea view, the walking experience is quite first-class. The price/performance ratio is quite high and includes a simple breakfast. Parking is also free. If you consider the price/performance ratio, you can choose this."

"The most thunder-stepped accommodation in this trip, the night of the stay, called for a long time to come out to receive the staff, the room is not air-conditioned, the breakfast is not delicious, it is said that it is a sea view, the location is close, the room can not see the sea, the place to eat breakfast can see, the room appearance picture is very good, close to see the lack of maintenance, Uninhabited. Look at the rating, it is not reliable."

"Everything is fine, but shopping is not convenient, you must have a car, otherwise you should exercise every day."